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Privacy Policy

Table of Content

Who Is Sprucejoy?

SpruceJoy (hereinafter, referred to as “SpruceJoy”, “we” or “us”) is a company operated by Alta Labs Inc, with the following contact details:

Postal address: 11900 Jollyville Rd #200524, Austin, TX 78720

When using the SpruceJoy application, we can use your personal data in different ways:

  • We can act as data controllers of the personal information you provide us when you register with us. This means that we are the ones who decide how to use your personal data. However, this only applies when you provide your data directly to us. This Privacy Policy regulates how we use your personal information in this scenario.
  • When you use the SpruceJoy application as a subscriber to subscribe to an organization's subscription plan, it is usually the organization who is the data controller of your personal data, and therefore, who decides how to use your data. In those cases, we only act as data processors, since we will only have access to your personal data on behalf of the organization and only to render our services to them. Consequently, in such cases, the processing of data is subject to the organization’s corresponding privacy policy or terms, which we strongly suggest you read carefully before subscribing.

We created the SpruceJoy application (the “Application”) to make it simple for users to explore and support organizations they care about with their friends and others with similar interests. We give you control of your information because you may not want to share your information with everyone. You choose what information you provide, including contact and personal information, interests, and causes. You control the sharing of that information by using the privacy settings on the Application.

We care for your privacy and we are committed to its protection. That is why we designed this Privacy Policy to help you understand what information we may collect about you, how we use and share the information and how we will not use or share information, and your choices and your rights when using the SpruceJoy application. We will not use or share your information with anyone, except as described in this Privacy Policy. We operate under the principle that you should have control over your information including how it is shared with others.

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]. or by mail to: SpruceJoy, 11900 Jollyville Rd #200524, Austin, TX 78720.

What Information does SpruceJoy Collect?

Information You Provide to Us

You may provide us personal information if you register with SpruceJoy, like your username, password, first and last names, email address, and mailing address. You may provide additional personal information for your profile.

We may communicate with you if you’ve provided us the means to do so. For example, if you’ve given us your email address, we may email you about your use of the Services.  Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our Services. If you do not want to receive communications from us, please indicate your preference by emailing us at [email protected] or by following the opt-out instructions contained in such emails.

However, we will never ask you to provide us with any confidential or sensitive data, and you should never do so. Sensitive data means any information related to racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health or data concerning a natural person's sex life or sexual orientation or data concerning criminal records. If we learn that you have provided us with any such information, we will disregard it and delete it immediately, and we will not include it in our database.

You may also post information, opinions, voting records, text, sounds, audio, video, images, graphics, and other content orof any nature (collectively, "Materials") to the Application. You have control of who sees this Material through your use of the privacy available through the Application. If you choose, the Materialsbe viewable by other users.

Information Collected Automatically

Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, geolocation data, device identification, “cookie” information, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people.  You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features.  Also, if you click on a link to a third party website or service, such third party may also transmit cookies to you.  Again, this Privacy Policy does not cover the use of cookies by any third parties, and we aren’t responsible for their privacy policies and practices. Please be aware that cookies placed by third parties may continue to track your activities online even after you have left our Services, and those third parties may not honor “Do Not Track” requests you have set using your browser or device.

We use Google Analytics to help analyze how users use the Site. Google Analytics uses Cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use the information we get from Google Analytics only to improve our Site and Services. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other personally identifying information. We do not combine the information generated through the use of Google Analytics with your personal information. Although Google Analytics plants a persistent Cookie on your web browser to identify you as a unique user the next time you visit the Site, the Cookie cannot be used by anyone but Google. Google's ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

We may use this data to customize Content for you that we think you might like, based on your usage patterns.  We may also use it to improve the Services - for example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.

Information Collected From Other Websites and Do Not Track Policy

Through cookies we place on your browser or device, we may collect information about your online activity after you leave our Services.  Just like any other usage information we collect, this information allows us to improve the Services and customize your online experience, and otherwise as described in this Privacy Policy.  Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites.  Our Services do not support Do Not Track requests at this time, which means that we collect information about your online activity both while you are using the Services and after you leave our Services.

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal data”). In addition, we may collect data that is not identifiable to you or otherwise associated with you, such as aggregated data, and is not personal data. To the extent this data is stored or associated with personal data, it will be treated as personal data; otherwise, the data is not subject to this Privacy Notice.

Information SpruceJoy Client Provide to Us

We offer Clients the ability to bring their existing mailing lists to SpruceJoy, meaning Clients may share your email address with us. Clients represent to us that they have your permission to use your email address on our platform. If you believe your information was provided to SpruceJoy wrongfully, please email us at [email protected] to request removal of that information. Note also that Clients may have their own privacy policies and practices around their use of your information, which we encourage you to review and understand.

How Do We Use Your Data?

We strive to ensure that the content can be enjoyed by everyone, and to keep the content appropriate, tasteful and lawful. To do that, we collect and process your personal data for the following business and commercial purposes:

  • To handle your registration with SpruceJoy
    • If you decide to register with us and create a user account, we will use your data to handle your registration. This includes that we may use your data to provide better products and/or services to you and for administration, maintenance and development of the Application.
  • To respond to your questions and claims
    • Again, if you get in touch with us to ask any questions or to raise a claim, we will use your personal information to respond to your questions or to handle your claims, in order for us to provide a better client service.
  • To handle your subscriptions with organizations
    • If you use our application to subscribe to an organization's subscription plan, we will use your personal data to handle your subscription and make sure it reaches the organization. However, as mentioned above, in this case, your data will be controlled by the organization, so we suggest that you carefully read their privacy policies or terms. In this context, following the organization’s instructions, we may also use anonymous information collected to improve the quality of the Application. This information may help us to diagnose problems, maintain security, and provide services users want. SpruceJoy may determine user demographics, interests, and behavior and may share such information with others. For example, we may provide demographic or usage information to an organization so they may see how many users are from a specific geographic area or industry. However, please don’t worry. This information will always be anonymous and will not be enough to identify you.
  • To let you post Materials: directly to public portions of the Application such as causes, forums, communities, or message boards, in which case obviously those Materials may be available to other users.
  • If you provide your email address at the Application, we may use your email address to contact you and notify you of any Application news. You can choose which types of email you receive from us by changing your account settings at the Application. Generally, you cannot opt-out of receiving certain communications that are inextricably linked to the Application, such as service-related announcements and administrative messages, except by terminating your account.
  • Developing, improving, operating, providing, predicting, or performing, including maintaining or servicing accounts, enhancing the Services and your experience with them, providing customer service, processing or fulfilling transactions, verifying your identity, and processing payments.
  • Communicating with you by email and text about the Services, verifying your identity, responding to support inquiries or, sharing information about the Services.
  • Auditing related to a current interaction with the user and concurrent transactions.
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
  • Debugging to identify and repair errors that impair existing intended functionality.
  • Undertaking internal research for technological development and demonstration.
  • Undertaking activities to verify or maintain the quality or safety of the Services owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the Services owned, manufactured, manufactured for, or controlled by us.
  • Complying with applicable laws, regulations, rules and requests of relevant law enforcement and/or other governmental agencies, or for other purposes, as permitted or required by law.
  • Enforcing our Terms of Service and other usage policies.
  • As necessary or appropriate to protect the rights, property, and safety of our users, us, and other third parties.

We will not use the personal data we collected for materially different, unrelated, or incompatible purposes without providing you with notice and obtaining your consent.

Do We Share Your Data With Third Parties?

Your personally identifiable information will not be sold to advertisers or spammers.

We share your personally identifiable information in three cases:

  • Our service providers with your permission.
  • Change of ownership
  • Government agencies or regulators when permitted or required to do so by law; in response to a request from a law enforcement agency or authority or any regulatory authority; and/or to protect the integrity of the Services or our interests, rights, property, or safety, and/or that of our users and others.

Each as more fully described in the paragraphs below.

We may be required to disclose user information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. We do not reveal information until we have a good faith belief that an information request by law enforcement or private litigants meets applicable legal standards. Additionally, we may share account or other information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the SpruceJoy service or using the SpruceJoy name, or to prevent imminent bodily harm. This may include sharing information with other companies, lawyers, agents or government agencies.

If the ownership of all or substantially all of SpruceJoy's business, or substantial portions of the business owned by SpruceJoy, were to change, your information may be transferred to the new owner so the new owner can continue providing services to you. In any such case, your information would remain subject to the protections provided in our Privacy Policy.

Please remember that anyone who has access to your username and password may be able to access your personal information; therefore, we encourage you to keep your password secret to prevent any unwanted access.

We employ other companies and people to perform tasks on our behalf and need to share your Personal Information with them to provide products or services to you; for example, we may use a Third Party Payment Processor to receive and process your credit card transactions for us, such as Stripe. Any payment card information you use to make a purchase on the Services is collected and processed directly by our payment processor, Stripe, and we never physically receive or store your full payment card information. Stripe commits to complying with the Payment Card Industry Data Security Standard (PCI-DSS) and using industry standard security. Stripe may use your Payment Information in accordance with its own Privacy Policy here: https://stripe.com/privacy.

In addition, please remember that you are in control of sharing personal information that you provide to the Application, including by using the privacy settings.

What Are Your Rights When We Use Your Data?

You can delete your account at your user profile page. You can also edit your personal information to ensure that it is correct and up-to-date. You may delete your information from the Application at any time.

Child Protection

SpruceJoy does not offer the Application to, or knowingly collect or solicit information from, anyone under the age of 13. If you are under 13, do not provide us with any information. Any information we receive from people we believe to be under 13 will be purged from our database.

The Application may contain links to other websites, including of blogs, local news and other organizations. SpruceJoy is not responsible for the privacy practices or the content of other websites that may be linked to the Application. For more information about how any such third parties use your data, please read their corresponding privacy policies or terms carefully.

Agreement

If you choose to use the Application, your use is subject to the current Terms of Use and Privacy Policy. We reserve the right to change this Privacy Policy from time to time. If we do make changes, we will do our best to notify you of the changes, such as by posting any changes on the Application and indicating the date the changes were made at the top of our Privacy Policy. Non-material changes are effective upon posting. Material changes are effective 15 days after posting. Unless stated otherwise, our current Privacy Policy applies to all information in our possession.

Security

SpruceJoy takes reasonable precautions to protect our users' information. Your account information is located on a secured server behind a firewall. Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services. Although we allow you to set privacy setting that limit access to your information, please be aware that no security measures are perfect or 100% effective. We cannot control the actions of other users with whom you may choose to share your pages and information. Even after removal, copies of Materials may remain viewable in cached and archived pages or if other users have copied or stored your Materials. If you have any questions about the security of SpruceJoy Application, please contact us.

Opting Out Of Communications

You can choose to opt out of receiving marketing emails from SpruceJoy by clicking on the "unsubscribe" link in any such e-mail. Please note that once we receive your request, it may take an additional period of time for your opt-out to become effective. Your unsubscribe or e-mail preference change will be processed promptly, and in no event longer than 10 business days. Alternatively, you contact us or reach us at the contact information provided at the beginning of this Privacy Policy.

For How Long Will We Store Your Data?

This depends on the purposes for which we use your information. As a general rule, we will only use your personal data as long as it is necessary to perform the contract we are bound to, or as long as necessary to answer to your questions and handle your claims. In other cases, we will only use your personal data as long as we still have your consent to do so. Please remember that when your consent is our legal basis to use your data, you can always revoke it any time.

In addition to that, depending on where you use our services from, we may also keep your data for some additional time in case we need it in relation to any liabilities that may arise in connection to the use of your data, as permitted by applicable law.

Modifications And Updates To This Privacy Notice

This Privacy Notice replaces all previous disclosures we may have provided to you about our information practices with respect to the Services. We reserve the right, at any time, to modify, alter, and/or update this Privacy Notice, and any such modifications, alterations, or updates will be effective upon our posting of the revised Privacy Notice. We will use reasonable efforts to notify you in the event material changes are made to our processing activities and/or this Privacy Notice, such as by posting a notice on the Services or sending you an email. Your continued use of the Services following our posting of any revised Privacy Notice will constitute your acknowledgement of the amended Privacy Notice.